How we handle your data

1. Who we are

Pars Cloud is a company operating system for AI-era teams, headquartered in New Jersey, United States. We build software that helps organizations structure their operational knowledge and automate workflows using AI.

When we say "Pars," "we," "us," or "our" in this policy, we mean Pars Cloud and its services.

2. Information we collect

We collect information you provide directly to us, including:

• Contact information such as name, work email, and company name when you fill out our contact form or sign up for updates.
• Communication content when you reach out to us via email or through our platform.
• Account and usage data when you use the Pars platform, including workflow configurations, session logs, and feature interactions.

We also collect certain information automatically when you visit our website, such as your IP address, browser type, pages visited, and referring URLs through standard web analytics tools.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our services.
• Provide, operate, and improve the Pars platform.
• Send you relevant product updates or information you have opted into.
• Understand how our website and platform are used so we can improve them.
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your data to train AI models without your explicit consent.

4. Company data on the platform

When you use Pars to build Company Memory, the operational knowledge, workflows, and context you input belong to your organization. We process this data to deliver the service and do not use it for any purpose beyond providing and improving Pars for your organization.

All company data is stored with encryption at rest and in transit. Access is restricted to authorized personnel and systems.

5. Cookies and tracking

Our website uses cookies and similar technologies to understand how visitors interact with our site. This includes session cookies necessary for the site to function, and analytics cookies that help us measure traffic and usage patterns.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

6. Third-party services

We use a limited number of trusted third-party services to operate our platform, including cloud infrastructure providers and analytics tools. These services process data on our behalf and are contractually required to protect your information in accordance with this policy.

We do not share your information with third parties for their own marketing purposes.

7. Data retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. When you close your account or request deletion, we will remove your personal data within a reasonable period, subject to legal retention requirements.

8. Your rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you, and the right to object to or restrict certain processing. To exercise any of these rights, contact us at the address below.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

10. Contact

If you have questions about this policy or how we handle your data, please contact us at info@parscloud.io.